Who are we?
ip-label, what is the perceived quality of your IP applications?

In a complex IP world based on a resource sharing logic, the quality of service provided depends on very many parties, such as operators, hosting companies, systems integrators, component manufacturers and software publishers, etc.
If an incident occurs, it is often difficult to identify the weak link. The end-user is penalised. With the revolution of the ‘best effort’ era, it has become essential to track the various components of the chain and adopt a total quality approach.

Neutral and independent

ip-label measures the perceived quality of your digital services throughout the world: data (Internet and Intranet) but also VoIP/ToIP, IPTV/VoD and applications and services on mobile terminals. ip-label is a trusted third party which is used by over 1500 direct and indirect clients  for validating the end-to-end reliability of their IP services using over 100 points of presence throughout the world:

• corporate accounts

• administration, public service

• e-commerce players

• internet service providers/operators

• hosting companies, systems integrators and software houses

• call centres

As well as its measurement services, ip-label offers operations and information system departments its consulting expertise to help them manage risks and reduce costs associated with the performance of business applications for the delivered customer service and activity.

ip-label is a neutral and independent institute that ensures the quality of many international companies’ information systems. 

Whatever the individual problems of our customers ip-label’s mission is the same:

• Measuring using powerful and innovative tools which comply with international standards
• Retrieving the perceived quality measurements in real time and anticipating the breaking points in your applications
• Interpreting these measurements together with you
  

We work towards a strategy of enriching our offer and supporting customers for international companies:

• ip-label is a neutral and independent measurement and consultancy institute and a truly trusted third party. Benefit from our independence.
• Customer support thanks to the Diag Center teams and our Consulting Centre.  Our teams put the  perceived quality of your IP applications to work in order to achieve your strategic objectives.
• Growth and innovation: 1/3 of our workforce is dedicated to Research and Development.  We continuously enrich our offer, and the pertinence, detail and sophistication of our measurement indicators are currently unique on the market.
• The on-demand retrieval of performance indicators in ASP, push and/or pull mode is based on tried and tested methodologies and international standards.
• Development of our international network: more than a 30% increase in the number of measurement points throughout the world in 2006, a commercial presence in France, Belgium, the Netherlands, Spain, Germany and China.