You are an administration or public service

The public sector is currently investing in the latest and most sophisticated information technologies and would like to develop, in parallel, a Quality approach that is both for citizens and agents.

Ensuring the availability and performance of digital services for citizens

ip-label solutions allow people to measure and improve availability, access speeds and the reliability of services offered to citizens via the Internet or latest generation interactive voice server platforms.

Whether it concerns requests for official documents, payments or online tax returns, or, more generally, any administrative procedures that are now automated, for which the smooth running must be validated from end to end.

Whether it concerns invitations to tender with different rules, urban transport websites, information about your town hall, information about economic missions overseas or, more generally, any form of public information.

Ensuring that agents enjoy optimum usage conditions for all of the technologies that are available to them

ip-label solutions can test, in real time, fixed and mobile usage conditions that are actually delivered to agents on numerous applications: management of human resources and electoral rolls, archiving of documentation and management of civil status, etc., but also IP telephony, unified messaging and management of directories and schedules.

Customer References

RATP, Service-Public.fr, Météo France, Conseil Général de la Moselle, APEC, Cité des Sciences et de l’Industrie and Conseil Général de la Manche, etc.

In partnership with 01Net in France, Computable in the Netherlands, Datanews in Belgium and PC Actual in Spain, ip-label produces a weekly benchmark of the performance and availability of digital services in the following sectors:

websites relating to e-commerce, CAC 40, e-administration, portals, online banking, e-media, health, Triple Play and hosts.

To access the benchmarks