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Datametrie Internet /Intranet

These days, three out of four sales fail due to poor website performance, so how can these online sales be optimised?Can my website be accessed from France, Europe and the five continents?Do your shareholders complain about being unable to download the annual report on the day that the quarterly results are published? Why was my Purchasing Department unable to connect to its order processing application for four hours at a time?

Plenty of examples confirm this: access to key information relies on the establishment of Quality baselines.

ip-label is a measurement institute which allows real-time notification of QoS (Quality of Service) indicators for your IP services and applications.

Datametrie Internet/Intranet:

  • Multiple-operator

  • 24 hour monitoring

  • Over 100 measurement points on five continents

  • A flexible and original subscription formula

  • Production within 48 hours of defining your scenarios 

Datametrie offers constant monitoring of the availability and performance of:

  • your Internet services: your website, messaging services (SMTP/POP3/IMAP), streaming and file downloads (FTP and TCP, etc.).
  • your business applications in a professional single- or multiple-site environment, such as Citrix, Lotus Notes and various business applications (SAP, Purchasing, HR and logistics, etc.), as well as the quality of your network. 

With Datametrie, you will enjoy a service that offers genuine added value:

A genuine end-user situation scenario

  • An unbiased and independent view of the quality of your digital services

  • The adaptation or establishment of SLAs with your various service providers

  • Regular monitoring and internal reporting to highlight your information system’s malfunctions

  • Improving your company’s brand image

  • An optimal customer loyalty development policy and competitive advantage.


A powerful data and graphics reporting engine

Whether you are responsible for the technical side of web applications, marketing or quality, we offer a real-time portal that can be accessed by different user profiles.

This portal is shared if you use the other Datametrie modules: Datametrie VoIP, IPTV/VoD and Mobility.

Numerous graphs and tables, based on pertinent indicators, provide you with a relevant and overall view of the performance and availability of your services:

  • DNS response time,

  • connection time,

  • time taken to receive the first byte,

  • page + bytes loading time,

  • total loading time, etc.

In addition to web reporting, various reports can be provided for you:

  • Real-time alerts via e-mail, SMS or SNMP traps

  • Daily or weekly status reports

  • Monthly or fortnightly reports

These various reports can be produced in five languages: English, French, Spanish, German or Mandarin.

Monitoring of your web services and business applications:

Depending on your usage, we offer different types of monitoring:

  • Datametrie Single analyzes the availability and the response time until the body of the web page is downloaded. To verify and supervise the availability rate of your web services.
  • Datametrie Total analyzes the performance of a web page and of all its objects from various probes. Accurate testing of the impact of page content on performance and the quality perceived by web surfers.
  • Datametrie Scenario continually runs a predetermined transactional scenario
  • Datametrie Streaming analyzes the reception of audio/video streams distributed over the network
  • Datametrie Network analyzes network availability and performance
  • Datametrie Business Application analyzes the availability and performance of your business applications. 

A vast virtual private network covering more than 25 countries

ip-label develops and maintains a vast metrological network. On 5 continents, we are rolling out dozens of measurement points or “autonomous remote agents” which are installed at the heart of all the international operators' backbones. These agents will automatically send the selected scenarios to your IP services with a predetermined frequency. Our network currently covers 25 countries, and our agents take over 70 million measurements each and every day. The data is centralised on our database and retrieved in real time.

Your customer support resource: the Diag Center

The role of our Diag Center consultants is to support customers from the moment the subscription agreement is received. From managing the selected scenarios and customer production, through to answering queries, the Diag Center is a constant feature of your subscription. If an incident occurs, you will receive instant notification via e-mail, SMS or SNMP traps. We also offer regular progress meetings in order to validate the effectiveness of our services and personalise customer monitoring and the analysis of your data.

To find out more about the Diag Center

The Datalimit solution also enables you to measure the impact of load increases on your IP network when there is an increase in the number of people visiting your website or people using your IP-based business applications. To find out more about Datalimit and Internet/Intranet load tests.




 
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